Privacy policy

Privacy Policy

Aussiefit Nutrition Pty Ltd
Email: info@aussiefitnutrition.com

1. Introduction

Aussiefit Nutrition Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and store your personal information, and how you can access or correct it.

2. Who We Are

Aussiefit Nutrition Pty Ltd operates the Aussie Fit website and related services.

For privacy-related enquiries or complaints, please contact:
Email: info@aussiefitnutrition.com

3. What Personal Information We Collect

We may collect the following types of personal information:

a. Personal Information

• Full name
• Email address
• Phone number
• Billing and shipping address
• Account login details

b. Transaction Information

• Purchase history
• Payment details (processed securely via third-party providers – we do not store full payment details)

c. Technical and Usage Data

• IP address
• Browser type and device information
• Website interaction data
• Cookies and tracking data

d. Optional Information

• Preferences, survey responses, or feedback you provide

This list is not exhaustive, and we may collect additional information where necessary.

4. How We Collect Personal Information

We collect personal information when you:

• Make a purchase
• Create an account
• Contact us via email or forms
• Subscribe to marketing communications
• Use our website (including via cookies and analytics tools)

5. Why We Collect and Use Your Information

We collect and use your personal information for purposes including:

• Providing products and services to you
• Processing orders and payments
• Communicating with you about orders or enquiries
• Sending marketing communications (where you have consented)
• Improving our website and services
• Detecting and preventing fraud
• Complying with legal obligations

We will only use your personal information for purposes that are reasonably necessary for our business activities or as required by law.

6. Disclosure of Personal Information

We may disclose your personal information to:

• Payment processors
• Delivery and logistics providers
• IT service providers and hosting platforms
• Marketing and analytics providers (e.g., Google Analytics)
• Professional advisers (legal, accounting)
• Government authorities where required by law

We do not sell your personal information.

7. Overseas Disclosure

Some of our service providers may be located outside Australia.
Where this occurs, we take reasonable steps to ensure that overseas recipients handle your personal information in accordance with Australian privacy laws.

8. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Improve website functionality
• Analyse website traffic
• Personalise user experience

You can manage or disable cookies through your browser settings.
Use of analytics tools (such as Google Analytics) may involve data being transferred overseas.

9. Direct Marketing

We may send you marketing communications if you have consented or if otherwise permitted by law.

You can opt out at any time by:

• Clicking the unsubscribe link in emails
• Contacting us at info@aussiefitnutrition.com

10. Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, including:

• Secure servers and encryption
• Access controls
• Regular system monitoring

However, no method of transmission over the internet is completely secure.

11. Access and Correction

You have the right to:

• Request access to your personal information
• Request correction of inaccurate or outdated information

To do so, please contact us at:
info@aussiefitnutrition.com

We will respond within a reasonable timeframe.

12. Complaints

If you believe we have breached the Privacy Act or the APPs, you may lodge a complaint by contacting us.

We will investigate and respond to your complaint within a reasonable period.

If you are not satisfied with our response, you may contact the
Office of the Australian Information Commissioner.

13. International Orders

If you order from outside Australia, you are responsible for complying with all applicable import/export laws and regulations in your jurisdiction.

Any duties, taxes, or penalties are your responsibility.

14. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

15. Contact Us

For any privacy-related enquiries:
Email: info@aussiefitnutrition.com